Frequently Asked Questions

Everything you need to know about accounts, listings, memberships, verification, payments, and using the Harlot platform.

How do I create an account?

You can register directly through the platform by choosing either an Individual or Agency account during signup.

Use the password reset option on the login page to receive a reset link by email.

Account types are usually fixed after registration. If you need assistance changing account type, contact support.

Dashboard access may be restricted if your membership has expired or your account is under review.

Yes. The dashboard is fully accessible from mobile devices.

How do I create a listing?

Once your account is active and you have an eligible membership, you can create listings directly from your dashboard.

Yes. You can update your profile, gallery, pricing, availability, and services anytime.

Listings may be pending approval, expired, hidden, or missing required information.

Image limits depend on your membership plan.

Yes. Listings can be hidden or unpublished from your dashboard whenever needed.

How does profile verification work?

Users can submit verification requests through their dashboard for moderation review.

A verified badge indicates that the profile has completed the platform’s verification process.

You can report listings or users directly through the platform or by contacting support.

Yes. Listings may go through moderation before becoming publicly visible.

Sensitive account information is handled securely and is not publicly displayed.

How do I create an account?

Yes. Agency accounts are designed to manage multiple connected listings.

Yes. Individual profiles can have their own profile information and contact details.

Yes. Membership upgrades are available through the dashboard.

Agency listings can be linked directly to the parent agency profile.

How long does support usually take to respond?

Most enquiries receive a response within 24 hours, although response times may vary during weekends or high-volume periods.

Most enquiries receive a response within 24 hours, although response times may vary during weekends or high-volume periods.

Most enquiries receive a response within 24 hours, although response times may vary during weekends or high-volume periods.

Most enquiries receive a response within 24 hours, although response times may vary during weekends or high-volume periods.

Most enquiries receive a response within 24 hours, although response times may vary during weekends or high-volume periods.

Do I need a membership to post listings?

Yes. Active memberships are required to publish listings on the platform.

Yes. You can upgrade your membership at any time from Pricing page.

Expired memberships may cause listings to become inactive or hidden until renewed.

Available payment methods are displayed during checkout.

Refund policies depend on platform terms and specific payment situations.

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